Returns & Exchange Policy
Returns & Exchange Policy
If you're not completely satisfied with your order, we will do everything we can to try and make it better!
Please look over your order as soon as you get it in your hands. If you think that you've received a defective item, contact our customer service team within 3 business days of receipt of your order. If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that mishap sorted out for you!
Here is a simple run-down of the rules and procedures for returns:
- Items can be returned for store credit only, issued in the form of a discount code sent via email. We cannot issue refunds.
- All returns must be received within 15 days* of the date that we ship out your order.
- Anything purchased at a discounted price is a FINAL SALE and is not eligible for return.
- Returned items must remain un-washed, unworn and unused.
- Include your order number
- Shipping is non-refundable unless there was a mistake on our end.
Please allow our team 5-7 business days to process your return once it is received at our warehouse.
Changing or Cancelling Your Order
Sometimes something happens and you need to change or cancel your order. We totally understand and are here to help, but you must contact us immediately! Once we initially process your order in the warehouse (usually within 3 to 4 hours) we will be unable to make any changes to your order.